So I had 11 direct inquiries about our timeshare week that we put up for donation a while ago. I turned everybody away and, lately, directed them to contact the sales department of the closing company dealing with my donation.
The closing company did not make any contacts with me during roughly six months since their original “we are looking to serve you in a timely and efficient manner” greeting. I periodically checked the online status of my file, which even suggested that a buyer was identified and the transaction was proceeding.
I finally decided to write to the closing company with a not-exactly-complaint that six months’ time was a couple of months over what they initially suggested as the reasonable length of the process. The response I received cordially informed me that the prospective buyer pulled out for one reason or another and that no other buyers could be identified. Therefore, my file was closed and the donation cancelled. “But thank you for your interest”, the email concluded.
I wrote back a snarky and annoyed response, pointing out that I missed on 11 opportunities to sell the week, while the inept “sales department” could not find more than one buyer; and that “timely and efficient manner” does not mean what the Resort Closings, Inc., thinks it means. I felt better as one could only feel after dispensing a brilliant tongue-lashing…
I asked the most recent prospective direct buyer whether she was interested in going ahead with the purchase. She said she was very interested and asked me a ton of questions. I answered some, but for most, I pointed her to a website with pretty good FAQs on the process.
She responded today that she decided to look for a timeshare in another part of Florida instead. She then proceeded to list various items that I “need to have ready” when a prospective buyer contacts me. I don’t recall asking for an advice, but that’s my net gain from this transaction so far.
I suppose I have nothing to lose by contacting all of those other people whom I have turned away to see if they may still be interested. If not, I’ll try donating again through a different channel.
Epic fail! Deserving, too1.
1 As Natasha keeps reminding me, she was not too enthusiastic about getting into interval ownership in the first place. It was I who felt that buying a timeshare week was a grand idea back in 1995.