diary

Movies on a rainy day

A colleague of mine noted the other day that Brits are famous for talking about the weather a lot, because, well, “all we have is bad weather”. I am clearly assimilating, then, since I feel compelled to start this entry with an observation that it seemed as if the entire June was one endless rain…
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diary

Quick follow-up to previous post

Riding in a limo from Heathrow this morning, I had a rather strange feeling of being back home. It was most likely a function of spending a few nights in a hotel coupled with anticipation of getting to sleep in my own – or, at least, familiar and warm, – bed. But it was also a clear symptom of an established residence – home is what you come back to after having been away…
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customerography

Feeling awfully secure…

I have ranted on several occasions in the past about British approach to customer service. While the problems that I described before – particularly, incessant handovers from one department to another, with attendant need to go through “security questions” and the description of the issue at hand again and again, – still exist, I am starting to realize that my view of the American approach may have been inexplicably tinted in rosy undertones.
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Rethinking top cities

We perused our Amsterdam pictures and practically threw our camera away in disgust. The pictures come out unfathomably noisy. Even – or, rather, especially – the ones taken under more or less perfect lighting conditions. Natasha will work her magic and probably rescue enough to put together an album (in a couple of weeks), but this is completely unacceptable. We will be looking to replace this stupid camera with another one in short order.
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Back from Amsterdam

We are back from our trip to Amsterdam, and I am happy to report that it was another resounding success. We have not been to Amsterdam before, and the city duly impressed us. It is certainly unique, having been built on the expansive network of man-made canals. It is certainly vibrant. It is also peaceful.[…]